Independent · Vendor-Neutral · Manufacturer-Certified

Your security system already exists. We make it actually work.

Expert consulting, advanced troubleshooting, and hands-on programming for access control, CCTV/VMS, intercom, and gate systems — with no hardware to sell and no install agenda. Remote-first, plus on-site across Austin & San Antonio.

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Hablamos español — consultoría y soporte técnico en tu idioma.

Manufacturer-certified · Platforms serviced

Core Services

One certified specialist. Every platform.

No hardware sales. No install crews. Just deep platform expertise applied to the systems you already run.

Troubleshoot & Fix

Doors that won't lock, cameras that drop, gates stuck open, credentials nobody can trace — we diagnose the root cause and repair the configuration. Most fixes happen remotely, the same week you call.

Starting at $150

Program & Integrate

Certified programming and commissioning on Lenel, Genetec, C·CURE, Kantech, ButterflyMX and more — for your own building or as the specialist behind an installer's crew. We make separate systems talk to each other.

Starting at $300

Optimize & Maintain

Ongoing remote support and scheduled health checks that keep schedules, credentials, and recordings correct — so small misconfigurations never become 2 a.m. emergencies. Cancel anytime.

Starting at $99/mo

How It Works

From "it's broken" to "it works" in three steps.

1

Tell us what's wrong

A short call or the form below. Describe the system and the symptom — you don't need to know the platform or the jargon.

2

Get a clear plan & price

We assess remotely, tell you exactly what's misconfigured or missing, and quote the work before anything starts. No surprises, no upsell.

3

We fix it — and prove it

Remote or on-site, the work gets done, tested in front of you, and documented so your team isn't dependent on guesswork ever again.

Why CARIBE

Installers sell you a box.
We make the box work.

Most security problems aren't "we need a new system." They're "the system we have is misconfigured, half-programmed, or nobody understands it." That's the entire CARIBE product: the certified expert who lives inside the software.

Saul, CARIBE Security Solutions specialist

Who you'll work with

Saul — Independent Security Systems Specialist

Every CARIBE engagement is handled directly by one certified specialist — the same person who answers the phone does the work. No dispatchers, no rotating techs, no learning your system twice.

  • ✓  10+ years hands-on with commercial security & building systems
  • ✓  Manufacturer-certified: Lenel OnGuard, Genetec, C·CURE, Kantech, ButterflyMX, Niagara 4
  • ✓  Fully bilingual — English & Spanish
  • ✓  Remote-first nationwide · on-site across Austin & San Antonio
  • ✓  Independent and vendor-neutral — no hardware to sell, ever

System Care Retainer

Your specialist on call, every month.

One-off fixes solve today's problem. A retainer keeps every door, camera, intercom, and gate correct all year — and puts a certified specialist one call away when something breaks at 2 a.m.

For property managers

Starting at $249/mo per property

  • ✓Quarterly system health check — doors, cameras, recordings, schedules
  • ✓Credential & access audit — no ghost fobs from past tenants or staff
  • ✓Priority 24/7 emergency response, remote-first
  • ✓A living "system map" document — vendors change, your knowledge doesn't

For installers & contractors

Certified bench — monthly, sized to your pipeline

  • ✓On-call certified programming for Lenel, Genetec, C·CURE, Kantech & more
  • ✓Commissioning support behind your crew — you keep the client and the install
  • ✓White-label remote troubleshooting for your service calls
  • ✓No competition for your core work — ever
Ask About a Retainer

Get an Estimate

Tell us what's not working.

We'll reply with a clear next step — or call (786) 281-2623 for 24/7 emergency support.

Hablamos español · Remote-first, on-site in Austin & San Antonio

FAQ

Straight answers.

Yes — that's our specialty. Inherited systems nobody fully understands, half-finished programming, an installer who disappeared: we assess what's there, document it, and make it work. You don't need the original vendor, the manuals, or in many cases even the passwords.

No — and that's deliberate. CARIBE sells no hardware and runs no install crews, which means every recommendation is about making your system work, not hitting a sales number. When new equipment truly is the answer, we help you scope it and vet installer bids — and we work alongside the installer you choose.

Every engagement starts with a diagnostic and a quoted price before work begins. The "starting at" figures above are a floor, not a teaser: simple remote fixes start at $150, programming projects at $300, and the monthly support plan at $99. You approve the number first, always.